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Tampere College of Services


A baker-confectioner is a baking professional who makes for example bread, cakes, jelly rolls, pastries and biscuits. The confectioner’s tasks may also include the selling of the products. The work is largely manual, but it also includes the use of different equipment. The profession requires digital dexterity, accuracy and customer service skills.

Baker-confectioners work in bakeries, confectioneries, cafes, restaurants, catering companies, and in the bread sections and baking centres in stores.

Business and Administration

The Vocational Qualification in Business and Administration prepares the student for many different professions in private companies, in the public sector and in different  organisations. The profession requires an orientation for customer service and sales.

The graduates can work in customer service tasks, or in business, office and accounting tasks; they can work for companies, the state, municipalities or congregations. The qualification also offers wide-ranging basic information of founding a company and working as an entrepreneur.


A cook plans and prepares meals for restaurant customers. The work includes the pre-processing, processing and cooking of different raw materials and semi-finished products. The profession requires manual skills, creativity and good senses of colour, taste and smell.

Cooks work in different restaurants, industrial kitchens, cafes, and event and catering companies.


A housekeeper offers care, nursing and assistance in the housework. The profession requires a practical and methodological approach, communication skills, sense of responsibility and genuine caring about the customers’ well-being.

A housekeeper works at the customers’ homes, cafes, catering services and companies offering housekeeping services. The graduates have excellent eemployment opportunities as personal assistants within the social and health care sector.

Information and Communications Technology

A professional within information and communications technology maintains information systems, participates in the training of users, and sells and markets the products related to the industry. The profession requires good technological know-how, service orientation and cooperation skills.

The graduates work for information technology companies that make software and offer services and consulting related to the use of information technology, database services and content production.

Practical Nurse

The work of a practical nurse is basic care work consisting of educational, care and rehabilitation tasks. The wide-ranging qualification provides the preconditions for flexible transitions within the social and health care sector. Human relation and interaction skills are central in the profession.

Practical nurses work in daycare, schools, home services, service and activity centres for the disabled, day hospitals, health centre wards, assisted living communities, retirement homes and hospitals.

Pre-vocational studies

These studies have been developed for the transition point between basic education and upper secondary level. They are aimed at supporting successful transitions from one level to the next as well as endorsing the continuity of students’ lifelong study tracks.

Prior to starting education leading to an upper secondary vocational qualification, students may apply for pre-vocational programmes preparing for vocational studies, where necessary.

The studies are directed at young people without a clear idea of their career choice or without sufficient capabilities to apply for or cope with vocational studies.  The studies last approximately one year (60 credits) and each student studies in accordance with his or her individual study plan. We provide the students with the opportunity to:


Receptionist works in hotels and other tourist accommodation establishments.

Site Facilities Operative

A site facilities operator works in the cleaning tasks of residential properties, industrial establishments, vehicles or commercial facilities. In addition, the tasks may include the cleaning of buildings under construction, taking care of yards, small-scale maintenance work and lobby or caretaker services.  The work requires service orientation, punctuality, initiative and assuming responsibility.

Site facilities operators may work at schools, offices, sports facilities, factories, residential properties, airports, shopping centres, hotels, restaurants, vehicles or construction sites.

Tourism activities organizer

This qualification will provide you with well-developed tourism service and operational skills working in tasks involving producing tourism activities and customer service related to the implementation of tourism services. You will learn to provide exceptional customer service as well as designing, marketing and selling tourism activities.


A waiter presents meals and drinks to customers, receives orders, serves the meals and drinks and delivers the bill to the customers. Flexibility, organisational skills and service orientation are the basic demands for waiters, who work within sales and customer service in different types of restaurants.

Waiters work at hotel restaurants, dining restaurants, lunch or personnel restaurants, dance restaurants, pubs, nightclubs, discos, music bars, restaurant cars and ships.

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